How Real-Time AI Solutions Can Help the Aviation Sector
We live in the age of big data and Artificial Intelligence. Industries such as banking, healthcare, and marketing are already benefiting significantly from AI-inspired decision-making. The aviation sector is also catching up, and the day is not far when planes would fly pilot-free.
But the application of AI is not limited to automated airplanes. Here are five ways in which AI solutions can change the face of the aviation sector:
- Passenger identification
Security is a prime concern for domestic and international travel. COVID-19 restrictions have made it harder for security personnel to interact with passengers closely. AI-based facial recognition tools can make it significantly easier to identify and authorize travelers. Also, advanced tools can help with document screening to identify security threats with accuracy.
- Predictive maintenance
Maintenance issues in aircraft can lead to catastrophic accidents with an immense loss of life and property. Therefore aviation companies spend millions of dollars on ensuring that there are no faults with their airplanes. AI-based solutions can help aviation companies avoid such catastrophes by performing preventive measures to pre-empt future damages.
- Customer support
Customer satisfaction is a crucial factor in the success of any business, irrespective of the industry. Aviation is no exception to that rule. Airlines can save a significant amount of money currently being spent on operational and labor costs.
AI tools can handle customer grievances, check-in requests, and flight booking and cancellation issues in a matter of minutes. The aviation industry can also use AI to analyze flight feedbacks from customers and improve the lacking areas.
- Crew management
Hundreds of flights take off and land every day, and it is quite a challenging task to manage the crew for every flight. Any discrepancies in the scheduling or management can lead to complete chaos. AI-based systems can integrate data from several sources and present a clear picture to the crew and other personnel.
- Fuel efficiency optimization
The aviation sector contributes about 4.9% to global warming. Apart from the climate concerns, fuel cost is also the main cost for most airplane companies as it contributes 33% to their total operating cost. AI-based tools and softwares can calculate the optimal fuel consumption for flights by analyzing weather changes, aircraft weight, type, and other factors.
- Luggage screening
Traditional luggage screening methods are tedious and rely on human discretion to identify potential threats. But human errors are unavoidable sometimes. Advanced AI-based apps and softwares can simply the process by scanning multiple lanes at the same time. X-ray-based security systems, when integrated with AI, can detect threats with a high level of accuracy.
- Revenue management
The airline industry can apply revenue management by analyzing customers’ data regarding their flight booking requirements and willingness to pay through AI-based tools. They can also calculate the projected marginal seat revenue and optimize prices to boost sales.
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